X89 Platform Terms and Conditions — Full Details

1 General Terms & Applicability

These Terms and Conditions form a legal agreement between x89 and all its users. The x89 platform operates under the x89.plus domain and provides online gaming services to users in Bangladesh.

These terms apply to all use of x89 across mobile, desktop, and any other device. By accessing the platform, you are considered to have read and fully accepted these terms and conditions.

• x89 reserves the right to modify these Terms and Conditions at any time.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• You may contact support@x89.plus for clarification on any part of these terms.
• The Bengali version of these Terms shall be considered the primary document.

2 Account Registration & Eligibility

To register on x89, you must be a legal citizen or resident of Bangladesh and at least 18 years of age. Opening an account with false information is strictly prohibited and may result in account termination and forfeiture of funds.

• Each individual may register only one account.
• All information provided at registration must be kept accurate and up to date.
• Keeping your account password confidential is solely your responsibility.
• Accounts may not be transferred or sold to another person.
• Identity verification (KYC) must be completed before your first withdrawal.
• A national ID or passport may be required for account verification.

3 Financial Transactions — Deposits & Withdrawals

All transactions on x89 are fully secure and encrypted. Deposits via bKash, Nagad, and Rocket are processed instantly. All transactions must be made using a payment method registered in your own name.

• Deposits from third-party accounts are not accepted.
• Bonus wagering requirements must be met before a withdrawal can be requested.
• Suspicious transactions may be subject to additional verification.
• Bank transfers may take between 1 and 4 hours to process.

4 Bonus & Promotion Terms

X89 offers a variety of bonuses and promotions. Each bonus comes with specific terms detailed on the relevant offer page. By claiming a bonus, you are deemed to have accepted the associated terms.

• The welcome bonus applies to first deposits only.
• Withdrawals are not permitted until the bonus wagering requirements have been met.
• Multiple bonuses cannot be active simultaneously unless otherwise stated.
• Wagering requirements also apply to winnings from free spins.
• Bonuses will be automatically cancelled upon expiry.
• Using bonuses for fraudulent purposes will result in account closure.

5 Gaming Rules & Fair Play Policy

All games on x89 are powered by internationally certified RNG (Random Number Generator) technology. This means every game outcome is entirely random and impartial — no one can influence the results, not even x89 itself.

• Bets remain valid if the connection drops during a game.
• x89 reserves the right to void any winnings awarded as a result of a technical error.
• If an event is cancelled in Sports Betting, the stake will be refunded.
• In live games, the dealer's decision is final.
• The use of bots or automated software is strictly prohibited.

6 Prohibited Activities

The following activities are strictly prohibited on the x89 platform. Violations may result in permanent account closure and forfeiture of any remaining balance.

• Using the platform for money laundering or any illegal financial activity.
• Using hacking or software to manipulate game outcomes.
• Creating multiple accounts to take advantage of bonuses.
• Stealing another user's information or gaining unauthorized access to their account.
• Intentionally exploiting platform vulnerabilities or bugs.
• Helping anyone under 18 years of age to open an account.

7 Privacy & Data Protection

Your personal information is extremely important to us. x89 employs the highest level of technical safeguards to protect your data and does not sell it to third parties.

• All data is secured with 256-bit SSL encryption.
• Payment details are never stored on x89's servers.
• Information may be disclosed to authorities when required by law.
• Full Data Privacy Policy Privacy Policy available on the page.

8 Responsible Gaming Policy

X89 believes gaming should be fun, not a source of harm. We take responsible gaming seriously and provide members with a range of tools to support their wellbeing.

• Spending limit controls are available to all account holders at no charge.
• You have the option to temporarily or permanently exclude yourself from the platform.
• Our support team is available to assist any user who runs into an issue.
• For more information Responsible Play View page.

9 Account Suspension & Cancellation Policy

X89 reserves the right to suspend or permanently close an account without prior notice for any of the following reasons.

• Any violation of these Terms and Conditions.
• Registering with false information or failing to complete verification.
• Suspicious or fraudulent transactions.
• Extended inactivity (no login for more than 12 months).
• At the user's own request.

10 Terms Update & Notification Policy

X89 may amend these terms and conditions, in whole or in part, at any time. A notice will be posted on the platform before any changes take effect, and registered users will be informed via email or mobile.

• At least 7 days' notice will be given before any significant changes take effect.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• The date of the latest update to these Terms will always be shown at the top of the page.
• A copy of a previous version is available upon request.